QBCC: 1310612
Call Us: 1300 137 081

FAQs

Frequently Asked Questions

Read some of the frequently asked questions we receive regarding patio and pool enclosures, the installation process and the materials used in construction. Have a question that isn't answered here? Contact our friendly team today!

We Do the Paperwork

At Suncoast Outdoor Living we have over 20 years’ experience designing and constructing Outdoor Living Areas and getting the relevant Insurance and Council approvals. We will take care of all your approvals for you so you don’t need to worry about a thing.

Receive Your Materials

The moment your QBCC and council approvals have been received, Suncoast Outdoor Living will then order the materials to be delivered straight to your address, ready for the construction phase to begin.

For jobs that dont need the relevant building approvals the materials are ordered on Suncoast receiving the deposit.

Start of Construction

Once your materials arrive at your place, we know you will be getting excited, because before you know it, your Suncoast Outdoor Living Construction Team is about to arrive and start building your new addition – quickly, professionally, safely and without leaving any mess.

Practical Completion

Before you know, we will have finished your job, and we will demonstrate the features of your new building and give you all the helpful maintenance tips and tricks that will keep your structure looking its best for many years to come.

Final Inspection

Suncoast Enclosures will also arrange your final inspection and approvals, our certifier will then send a Class 10 Final Inspection Notice and your new addition is fully approved by your local authority. Your complete satisfaction is our number 1 priority. All you need to do is sit back, relax and enjoy your New Outdoor Addition!

How Long has Suncoast Outdoor Living been in business for?

Suncoast Outdoor Living have been Creating Better Outdoor Living since 1991.

Over the years we have listened to what our customers want to achieve and have adapted a great range of product to make usable maintenance free outdoor living.

Where Are You Located?

We are based in South East Queensland and have a premises at Yatala.

We currently service all of south east Queensland and Nthrn NSW and have also built alot of our specialised Florida Rooms as far away as Cairns

What are your Terms of Payment?

A deposit is required at the time the order is placed. Then depending on the job size the remainder  is broken up into progress payments as per master builders minor works agreement. Payments can made either by:

  • Cash
  • Cheque
  • Mastercard - (Payments over $5,000 incur a 1.8% bank surcharge)
  • Visa - (Payments over $5,000 incur a 1.8% bank surcharge)
  • Direct Debit

Will The Screen Enclosure Take Away My Views?

No not at all, in fact you will enjoy your views a lot more as you will be outdoors all year round. We have found over the years that one of the biggest concerns people have is that they think that the screens will impede their views. These concerns are quickly eliminated once they have viewed the quality of the Phifer screens and the fact that using Suncoasts unique system means that the screen never go loose or saggy. The last thing that you want to look at is a screen that flaps in the breeze and at Suncoast we guarantee this not to happen.

Do I need QLD Building Services Authority Insurance Policy?

In Queensland if your project is over $3300 you must have a QBCC Insurance policy.

Suncoast takes care of this for you

Does a Screen Enclosure meet the requirements of the Pool Safety Laws?

Our  screening system complies with AS1926 Pool Standards, this is achieved with a combination of our unique spline and a stronger grade mesh. Our Design Consultant  can advise you of your requirements.

Does my Patio include Gutters and Downpipes?

All patios need to be connected to either the existing house stormwater a water tank that is connected to the stormwater or an approved rubble pit. Our experienced Design Consultant will discuss this during the consultation.

What Warranty will I get?

At Suncoast Outdoor Living we use a variety of products and honour each manufacturers warranties. This can range from 3-7 years for screen to 15 years for our Ausdeck Roofing.